A Corporate Buyer’s Guide to Omnichannel Retailing  

Are you interested in omnichannel retailing for your corporate travel program? Are you looking to minimize risk and financial costs to your company? You have the opportunity to ensure that all bookings are captured, that travel policies are communicated clearly, and that you’re using the latest technology.  

Your company’s travel program can have a significant influence on employee satisfaction and retention, as well as its overall recruiting efforts.  

Here’s how you can get closer to creating an omnichannel experience for your travelers: 

Increase data transparency by becoming an ARC CTD.  

When you have full access to your travel data, it is easier to find solutions for your company and create more personalized experiences for employees. By becoming an ARC Corporate Travel Department (CTD), your company will have its own unique identifier that allows you to simplify your travel model. The CTD identifier can streamline commission payments and reconciliation, creating more transparency for reporting and trend analysis.  

Use Traxo to capture off-channel bookings.  

Traxo helps companies reduce issues that come with off-channel bookings by automatically capturing all travel booked through your TMCs, suppliers and OTAs. Employees can continue to book how and where they do today, and your company can monitor their safety and travel spending. Traxo collects booking data across channels, merging the data and eliminating any duplicates — you’ll receive a complete picture of your corporate travel.  

Ensure your airline is using Traverse.  

Traverse Technologies makes it easier for employees to book their travel within policy. Some airlines are already using Traverse and if this includes your airline partner, your company can sign up to use the solution at no cost. If your preferred airline does not have a partnership with Traverse yet, you may want to encourage them to explore this solution.  

Stay connected to what’s next.  

While the travel environment is complex and ever-changing, ARC has decades of travel background to draw from and is further bolstered by its strategic investments. We are continually evaluating new tools and solutions to support the future of omnichannel retailing, so stay tuned.