2020 has been one of the most difficult years in the history of air travel, with airline sales plummeting in March and April following the global spread of the COVID-19 pandemic. In the months since, the travel industry has gradually begun to recover, and as the year comes to a close, the initial distribution of vaccines in several countries provides hope for a continued, steady recovery in 2021.

To close out the year, ARC’s departing CEO, Mike Premo, and incoming CEO, Lauri Reishus, share their reflections on a tumultuous year for travel, as well as their outlook for the coming year.

This year, the ARC team has been dedicated to helping the travel industry navigate the many complexities resulting from the pandemic, including:

ARC remains committed to accelerating growth for the travel industry in 2021. For more highlights from 2020, visit ARC’s blog and newsroom. To stay connected and see timely updates, follow ARC on LinkedIn.