Today, payment fraud globally costs the industry an estimated $858 million. Approximately $639 million is borne by the airlines, and $219 million hits the travel value chain, including agents. *

With online bookings, alternative forms of payment and card-not-present transactions becoming the norm, the agency channel continues to be a target for sophisticated fraudsters, and the risk to agencies is set to grow along with the cost of managing it.

Agencies need better tools to combat fraud — including fresh insights on fraud prevention technology and current best practices. This is why, throughout the month of September, we will be holding ARC Fraud Awareness Month, which will feature a series of dynamic webinars on fraud prevention, with presenters from law enforcement, the private sector and ARC.

With topics ranging from the dark web to debit memos, ARC Fraud Awareness Month will be a rich resource for your agency.

*Data sourced from IATA