Learn how your travel agency can reduce debit memos. In this webinar, you’ll hear directly from American Airlines on their top debit memo reasons for issuance — and recommendations on how to avoid them. They will also share some tips for how to save time on debit memo disputes.

This discussion will include insights into how American Airlines uses ARC’s Best Practices for Effective Debit Memo Resolution and Prevention and how the airline is working to enhance efficiency and communication with travel agencies.

Join Harmony Parisi, American Airlines’ senior manager of travel agency audit, and her colleague Heather Gannon as they share insights and have an open discussion on the topic of debit memos. This webinar includes an interactive Q&A session.

For more information, contact Judy Howard at 703-816-8167 or jhoward@arccorp.com.