ARC’s Jeannine Hankinson and Shelly Younger recently hosted a webinar on critical updates coming to travel agency sales report authorizations starting January 13, 2025. These updates and new requirements are designed to streamline agency processes, enhance customer service and boost financial forecasting accuracy. The webinar offers insights and guidance to help agencies navigate these changes and minimize business disruptions.

Watch the full presentation below or use the links to skip ahead to specific parts of their discussion.

2:07 Shelly begins the webinar by reviewing the changes and improvements to the sales report authorization process. She provides historical context and explains how input from the Reporting and Settlement Advisory Council and the demands of modern retailing have driven the need for airlines and agencies to have quicker access to ARC-settled data. See how these changes can help agencies submit reports faster and resolve errors more efficiently.

8:28 Learn what is changing with expedited reporting and why the change is necessary.

12:14 Jeannine and Shelly explore how these changes impact agencies. Hear about the six-month analysis of when agencies authorize their reports and discover the steps to make the expedited reporting process easier and more efficient.

13:34 Learn about the deadline for submitting reports how this change will impact reporting processes, and what steps agencies must take to prepare for this adjustment.

15:34 Hear about the steps ARC is taking to ensure your agency is ready for the change.

19:27 Jeannine and Shelly answer audience questions and comments on topics including exchanging tickets in Worldspan, the grace period for technical issues, consequences for missing deadlines or needing to correct a transaction, key dates and times related to the reporting changes and much more.

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