ARC believes in creating a strong, consistently rich retailing environment across every airline sales channel – through airline websites and apps, travel agencies, online booking tools and travel management companies.

But what does this really mean, and how can the industry get there? Two of ARC’s top omnichannel experts — Sarah Boyd, senior manager of airline retailing solutions, and Shelly Younger, director of airline retailing strategy and head of NDC — explain the ins and outs of omnichannel airline retailing in these three videos.

Visit ARC’s Omnichannel Retailing page to learn more about ARC’s airline retailing vision and solutions.