Memo Manager

ARC’s Memo Manager is a web-based tool that automates memo processing and payment between airlines and travel agencies, providing an electronic way to communicate and action memos.

Features

Automating Memo Exchange and Processing

Online Resolution

Accept or dispute memos, make full or partial memo payments and share correspondence, including supporting documentation.

Memo Upload

Load debit or credit memos automatically through supported file format of XML schema or BSPlink file structure.

Flexible Data Use

Query memo information, display details or export data as PDF, text or csv file for import into another system.

Historical Data

Memo data is housed in a secure repository and remains available for review within Memo Manager for 39 months.

BENEFITS

Streamline Memo Payment

This tool is a one-stop application for processing memos and making electronic payments, which eliminates the need to manually enter data in the IAR system—and allows for faster cash flow.

Read Our Customer Stories

BENEFITS

Expedite Resolution

As an easy-to-use online tool for memo distribution, payment and settlement, Memo Manager allows both airlines and travel agencies to reduce processing time and costs involved in resolving memos.

BENEFITS

Enhance Communication

Real-time online correspondence simplifies the resolution of memo issues and communication between airlines, travel agents and system providers, while ensuring that everyone is looking at the exact same memo information.

Benefits

Improve Analysis Accuracy

With reliable and up-to-date information on memo status, amount and other memo details, this tool offers easy access to accurate memo data for analysis and accounting system updates.