In this Q&A, Jennifer Watkins, ARC’s director of payment, and Christophe Kato, IATA’s head of payment services, discuss current and future credit card payment and fraud trends in the global air travel community.

This in-depth conversation covers a range of topics, including how some of the latest payment technology tools and industry best practice resources are equipping airlines and agencies to safeguard their businesses from fraud and better manage chargebacks.