With ARC, airlines have access to 13,000 points of sale—agents that have been vetted by ARC. Each day, ARC sends credit card transactions to airlines’ credit card providers and wire transfers payments to airlines’ bank accounts for cash transactions, commissions and memos.
ARC processes transactions on behalf of airlines, including sales, exchanges, refunds, electronic miscellaneous documents (EMDs), memos and agency adjustments. Billing, commissions and bookkeeping are simplified with ARC’s streamlined money transfers, revenue accounting information & business tools.
ARC is very essential, not just for Air Europa, but for all of the airlines. We feel secure using ARC as the liaison between travel agencies and airlines. So, for us, being a part of and working with ARC is essential.
Through ARC’s Online Carrier Reports, airlines can get all the details of weekly agency sales activity, as well as drill down to the individual ticket details of these sales with ARC’s Document Retrieval Service (DRS), which offers access to more than three years of ticketing data.
Through participation with ARC, airlines have direct access to travel agency and technology partners to collaborate on issues, trends and goals to better the business they do together. ARC unites the travel industry with topic-specific working groups, industry conferences and more.
ARC offers personalized training, webinars and online tutorials throughout the year on topics such as ARC reporting and settlement processing.
ARC provides airlines with business tools to help manage, analyze and resolve debit memos, recover lost funds and prevent future losses.
ARC’s Carrier Dashboard gives airlines access to agency and ownership information.
ARC takes measures to monitor agents’ transactions to flag suspicious behavior and prevent loss. ARC also provides free online protection tools.