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See how Memo Analyzer for Airlines offers insight into memo and ticketing data to help airlines understand debit memo trends, improve processes and reduce debit memos.
Improve Processes
Debit memo patterns and variances are revealed, so targeted plans, process changes and training curricula can be developed to mitigate issues and reduce future memos.
Increase Efficiencies
A visual, aggregated view of memo activity reduces time spent on compiling and analyzing debit memo data, allowing more time to focus on solutions.
Enhance Agency Relationships
Memo reason analysis enables carriers to communicate more effectively with agency accounts about policy clarifications, contract changes and education opportunities.
"ARC's Memo Analyzer tool provides United Airlines with reliable data points and industry benchmarks to effectively measure our debit memo resolution efforts—better than ever before."
"Having this tool has saved us time in terms of analyzing memo data and identifying where it’s coming from — what the issue actually is. It gives us a really good picture of all our markets and lets us drill down to a single memo."