ARC Pay

Payment processing built by and for travel professionals

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ARC Pay offers effective and efficient options to process credit card transactions for all travel-related products and services.

Overview

Trusted by travel professionals for more than 25 years

At ARC, travel is our business. ARC Pay started as a way to add service fees to transactions and grew to help agencies process charges for air travel and group charges – any travel-related payments an agency may need to process. We understand the nuances of the industry, including what many payment processors see as risks.

All major credit cards accepted

All ARC Pay solutions accept and are fully supported by the major credit card brands, giving you less worry about approved payment methods.

Pricing

Simple, transparent pricing

ARC Pay has a fixed fee of 3.5% for all cards including UATP. There are no additional service or per transaction fees and no downgrade costs.

3.5%

Fixed processing fee* * $0.70 minimum

$15

Monthly subscription** **Charge only applies when ARC Pay is used.

Enterprise pricing

If your business does more than $5M in annual credit card sales, talk to us about special rates and other ways we can save you money.

Features

Spend less time entering data

Save time and reduce errors when issuing ARC Pay transactions via your GDS. ARC Pay automatically pulls in ticket reservation data so you'll never have to re-enter passenger information or credit card information.

Simplify the business side of your travel business

Systems integration

ARC Pay transactions feed directly into your back-office systems and streamlines reconciliation and reporting.

IAR consolidation

Along with air ticketing, ARC Pay transactions are consolidated within the ARC settlement environment.

Single-merchant management

Using ARC Pay eliminates the need to manage multiple credit card merchant accounts.

Portfolio

Three convenient options to best fit the way you work

Easy, convenient payment processing

Issuing ARC Pay credit card payments via any GDS automatically pulls in ticket reservation data. You never have to re-enter passenger information or credit card numbers.

You process ARC Pay transactions as if you’re booking an airline ticket — using the ARC airline code “890”. This function is native within each of the main GDS providers — Amadeus, Sabre, Travelport (Apollo and Worldspan).

ARC Pay Agreement

Payment processing for VTCs

ARC Pay Hub is an easy-to-use, web-based credit card processing tool for all travel-related credit card transactions. It’s ideal for smaller agencies or Verified Travel Consultants (VTCs) that need a simple payment workflow where GDS access or API integration is not available.

ARC Pay Hub functions as a browser-based “virtual terminal” accessed via My ARC. It allows agencies to process transactions and view reports in a single place. Users can process transactions up to $10,000 that are settled via the normal ARC process and available through IAR on a daily basis.

Get Started Guide

COMING SOON

Seamless payment acceptance

ARC Pay API will enable all popular payment methods and give your customers a smooth, one-click payment experience. It will also help agencies shore up PCI compliance when capturing credit card information within their booking tools or company websites.

We are creating a new API that includes two hosted payment forms. The Checkout version will provide a full payment workflow in a lightbox environment for a simplified user experience. The Session version will give users more flexibility by embedding sensitive payment data within the checkout flow.

Join the Beta

Responsive customer service

Your questions are quickly answered by an easy-to-reach customer service team that understands the needs of travel pprofessionals, including chargeback-related issues

Get started

The ARC Pay onboarding process parallels your accreditation. Once accredited, agencies have access to the ARC Pay platform. An ARC Pay agreement is required.

Get Started With ARC Pay