ARC Pay

Payment processing built by and for travel professionals

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ARC Pay offers effective and efficient options to process credit card transactions for all travel-related products and services.

Overview

Trusted by travel professionals for more than 25 years

At ARC, travel is our business. ARC Pay started as a way to add service fees to transactions and grew to help agencies process charges for air travel and group charges – any travel-related payments an agency may need to process. We understand the nuances of the industry, including what many payment processors see as risks.

All major credit cards accepted

All ARC Pay solutions accept and are fully supported by the major credit card brands, giving you less worry about approved payment methods.
Visa
Visa
Visa
Visa
Visa
Visa
Pricing

Simple, transparent pricing

ARC Pay has a fixed fee of 3.5% for all cards including UATP. There are no additional service or per transaction fees and no downgrade costs.
3.5%
Fixed processing fee* * $0.70 minimum
$15
Monthly subscription** **Charge only applies when ARC Pay is used.
Enterprise pricing
If your business does more than $5M in annual credit card sales, talk to us about special rates and other ways we can save you money.
Features

Spend less time entering data

Save time and reduce errors when issuing ARC Pay transactions via your GDS. ARC Pay automatically pulls in ticket reservation data so you'll never have to re-enter passenger information or credit card information.
Simplify the business side of your travel business
ARC Pay Systems Integration
Systems integration
ARC Pay transactions feed directly into your back-office systems and streamlines reconciliation and reporting.
ARC Pay IAR Consolidation
IAR consolidation
Along with air ticketing, ARC Pay transactions are consolidated within the ARC settlement environment.
Single-merchant management
Single-merchant management
Using ARC Pay eliminates the need to manage multiple credit card merchant accounts.
Portfolio

Three convenient options to best fit the way you work

ARC Pay GDS

Easy, convenient payment processing

Issuing ARC Pay credit card payments via any GDS automatically pulls in ticket reservation data. You never have to re-enter passenger information or credit card numbers.

You process ARC Pay transactions as if you’re booking an airline ticket — using the ARC airline code “890”. This function is native within each of the main GDS providers — Amadeus, Sabre, Travelport (Apollo and Worldspan).

ARC Pay Agreement
ARC Pay Hub

Payment processing for VTCs

ARC Pay Hub is an easy-to-use, web-based credit card processing tool for all travel-related credit card transactions. It’s ideal for smaller agencies or Verified Travel Consultants (VTCs) that need a simple payment workflow where GDS access or API integration is not available.

ARC Pay Hub functions as a browser-based “virtual terminal” accessed via My ARC. It allows agencies to process transactions and view reports in a single place. Users can process transactions up to $10,000 that are settled via the normal ARC process and available through IAR on a daily basis.

Get Started Guide
ARC Pay API
COMING SOON

Seamless payment acceptance

ARC Pay API will enable all popular payment methods and give your customers a smooth, one-click payment experience. It will also help agencies shore up PCI compliance when capturing credit card information within their booking tools or company websites.

We are creating a new API that includes two hosted payment forms. The Checkout version will provide a full payment workflow in a lightbox environment for a simplified user experience. The Session version will give users more flexibility by embedding sensitive payment data within the checkout flow.

Join the Beta
Customer service

Responsive customer service

Your questions are quickly answered by an easy-to-reach customer service team that understands the needs of travel pprofessionals, including chargeback-related issues

Contact Us
Get started

Get started

The ARC Pay onboarding process parallels your accreditation. Once accredited, agencies have access to the ARC Pay platform. An ARC Pay agreement is required.

Get Started With ARC Pay
Product Sheet
ARC Pay
Product Sheet
For more information, download the ARC Pay product sheet.
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Data
ARC Pay
Agreement
This is the document referenced in the ARA and VTC agreements.
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Graph
Instructions for ARC Pay Transactions
Details on submitting ARC Pay transactions and where to get support.
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Travel Agency Payment Best Practices
Travel Agency Payment Best Practices
A concise guide with advice, best practices and practical examples for travel payment professionals.
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Chargebacks Best Practices
Chargebacks
Best Practices
A set of best practices to help travel agencies reduce and mitigate chargebacks.
Download
Fraud Prevention Practices
Fraud Prevention Practices
ARC provides advice, education and tools to help recognize and reduce fraud and mitigate risk.
Learn More