Revenue Recovery Services

Revenue Recovery Services

Fully integrated with memo management and analyzer tools, ARC’s Revenue Recovery Services (RRS) helps airlines effectively resolve and recover outstanding agency debit memos.

First-Class Recovery Services at your Fingertips

Monthly Reporting

Receive comprehensive monthly reporting with all open, closed and paid memos as well as escalated memos.

Payment on Recovery

Only pay on memos resolved or recovered. Choose the best service option for your airline based on memo age.

Customizable Service

Flexibility to exclude specific agencies from the recovery process, delay memo placement or exclude memos based on dollar value.

Dispute Handling

Investigation of agency disputes is based on airline criteria, with optional escalation to attorney service.


Increase Revenue Recovery

ARC gets working the instant an airline designates a memo to RRS. Over 67% of memos on average are resolved through these services. Enjoy a speedy resolution — on average 60 days to close, even when your memos are over 90 days old.


Preserve Agency Relationships

With ARC handling recovery activities, this service helps preserve the airline/agency relationship – taking hard conversations out of the equation. Each airline has the opportunity to customize its resolution rules and policies.


Improve Memo Management

When combined with Memo Manager and Analyzer products, the integrated suite helps you manage, analyze and resolve memos quicker. Additionally, this comprehensive view allows you to identify trends and validate business strategies.


This service has alleviated time for our department to dedicate to other areas and make processes leaner, while offering the comfort that collections are being handled with great tact. In addition, we have seen measurable results with the service, including an increased turnaround time for payments.

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Reduce Resource Needs

By contacting agencies on each memo on your behalf, this low-cost solution unburdens you from the task of chasing after funds, leaving you more time for memo reason analysis and process improvement.


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