Affirmation is the process where agents must electronically confirm compliance with the accreditation, eligibility and retention requirements of ARC agreements (e.g., ownership status and other personnel requirements) at least annually, as determined by ARC.
All relevant accreditation information, including agency address, ownership information, essential personnel, contact information, etc.
The agency’s My ARC primary administrator
The My ARC primary administrator and anyone with access to the accreditation tool.
The My ARC primary administrator will be notified approximately 60 days prior to the agency’s ARC anniversary month. For example, if your anniversary month is February 2025, you will be notified December 2024.
The HOL's participation date will be used and applied to all branch locations.
While we will apply your HOL's anniversary date to all associated branch locations, affirmation is required for each location.
For now, there is no option to import a file. Affirmation needs to be done for each location.
No case number is generated after completing your affirmation if no changes are requested. A case number is only generated when a request to change agency information, such as the agency’s legal name or ownership, is made.
Affirmation usually needs to be completed annually. Agencies are notified by email when the affirmation period begins, and they must complete it by their participation anniversary date.
Currently, the affirmation process may not be fully automated and will require manual review and confirmation by an authorized person.
There is no plan to automate this process as of now.
November 2024
Your agency could have limitations in accessing ARC tools and services.
We encourage you to complete the affirmation process within the provided timelines. If additional time is required, you should contact ARC to request it. We are here to support you.
Improved Engagement: The data helps tailor communication, such as sending relevant emails, risk alerts, TAC messages, system updates/outage messages and product recommendations.
KYC (Know Your Customer): In certain industries like finance, businesses are legally required to verify customer identities to prevent fraud or money laundering.
Risk Management: Affirmed customer data is essential for identifying suspicious activity and mitigating potential risks.
GDPR (General Data Protection Regulation)/CCPA (California Consumer Privacy Act), etc.: Businesses must comply with regulations governing customer data collection, storage and use. Affirmed data helps ensure compliance by maintaining accurate records of customer consent and communication preferences.
Yes, ARC will have recorded videos and other training tools available for you to reference prior to starting your affirmation.
The Memorandum of Agreement (MOA) is the Agreement signature page by which the Agent and ARC consents to be bound by the terms of the Agent Reporting Agreement (ARA). The latest version of the Agent Reporting Agreement (ARA) can be found here: Agent Reporting Agreement (ARA)
To ensure we have the most up-to-date agreement for the agency.
A current owner or officer on record of the agency.
The owners and officers shown on the Memorandum of Agreement (MOA) Contact page reflect the information currently on file with ARC. If the details are outdated or incorrect, an ownership change or officer update will need to be submitted.
Additionally, if you updated any owner or officer information in the Affirmation process, that individual will no longer appear on the MOA contact page. In this case, please select “None of the Above” and manually enter the correct MOA contact information.
Once you complete the Memorandum of Agreement (MOA), your agency will not need to sign again in future years unless otherwise requested by ARC.
The owner or officer designated during the Affirmation process will receive an email containing the contract. Reminder emails will continue to be sent until the contract is signed