Airline Support & Training

Support & Training

Resources for Airlines

ARC provides airlines with tools, training and answers to frequently asked questions.

Airline Training

As part of ARC's commitment to customer experience, we are pleased to offer our participating airlines free educational resources, including video tutorials and insider tips that can be accessed at any time. Topics range from ARC reporting and settlement processes to fraud prevention.

To access these free resources, log in to My ARC and visit the Airline Education section, located under Resources.


Our Most Requested Resources

For processing purposes, ARC's calendar year is divided into four quarters. This schedule displays 53 weeks of processing dates for 2017.

ARC's participating airlines represent the premier providers of air and rail travel services worldwide.

This contains operational requirements from ARC, and rules and instructions supplied by airlines.

ARC Check provides an easy, quick way to check a travel agency's participation status within ARC.

This quick reference document highlights the accreditation process and answers frequently asked questions.

This monthly publication for ARC-participating airlines provides compelling information relevant to the travel industry.

ARC provides airlines with the latest information on fraud in the travel industry and tips on preventing fraud to protect your business.

The Airline Ticket Matrix summarizes individual airline ticketing policies and EDIFACT messaging capabilities as a service to travel agencies.

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Airline Support

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Monday - Friday 9 am - 8 pm ET
Phone 1-855-816-8007
Fax 1-703-816-8088

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