Thank you for your agency’s continued relationship with ARC. We look forward to partnering with you in 2020 to help your agency thrive in this dynamic industry. To continuously deliver the valuable services you expect from ARC, we will be updating some fees in 2020.
If you have any questions about these changes, please contact ARC’s Customer Care Center at 855-816-8003 or firstname.lastname@example.org.
ARC Annual Agent Fee
The 2020 annual agent location fee of $228 will be collected for each of your office locations via electronic draft from your designated bank account on January 23, 2020.
A separate draft of $228 will be issued for each active agency branch location on record as of January 4, 2020. For consolidated drafting agents, only one draft will be assessed for all ARC-approved locations.
In the event, your agency is going through a bank account change or will be opting to voluntarily delete, these details will need to be finalized by December 20, 2019.
ARC Returned Draft Fee
In 2020, the returned draft fee for weekly sales reports will be simplified to a single fee of $135. Please note that this applies to return drafts for weekly sales reports only.
All other instances of return drafts remain $25, including the annual fee.
ARC Pay Changes
The ARC Pay Agreement has been updated for 2020. Substantive changes to the Agreement are listed below. While the base processing rate remains unchanged, there have been a couple of changes to note.
ARC Pay (formerly known as Travel Agency Service Fee, or TASF) will transition its quarterly subscription fee to a monthly subscription fee of $15.00. The policy of only being billed when ARC Pay is used will not change: If you do not process a transaction during a particular month, the subscription fee does not apply.
Changes to the Agreement:
10.1.2. The ARC Pay Quarterly Subscription Fee will change from a quarterly draft of $27.99 to a monthly draft of $15.00. Naturally this will necessitate a name change from Quarterly Subscription Fee to Monthly Subscription Fee.
The revised Agreement becomes effective January 1, 2020, and can be accessed here. We recommend that all ARC Pay users review the document.