Carrier Support & Training

Support & Training

Resources for Carriers

ARC provides carriers with tools, training and answers to frequently asked questions.
Training

Carrier Training

As part of ARC's commitment to customer experience, we are pleased to offer our participating carriers free educational resources, including video tutorials and insider tips that can be accessed at any time. Topics range from ARC reporting and settlement processes to fraud prevention.

To access these free resources, log in to My ARC and visit the Carrier Education section, located under Resources.

Resources

Our Most Requested Resources

For processing purposes, ARC's calendar year is divided into four quarters. This schedule displays 53 weeks of processing dates for 2017.

ARC's participating carriers represent the premier providers of air and rail travel services worldwide.

This contains operational requirements from ARC, and rules and instructions supplied by carriers.

ARC Check provides an easy, quick way to check a travel agency's participation status within ARC.

This quick reference document highlights the accreditation process and answers frequently asked questions.

This monthly publication for ARC-participating carriers provides compelling information relevant to the travel industry.

ARC provides carriers with the latest information on fraud in the travel industry and tips on preventing fraud to protect your business.

The Carrier Ticket Matrix summarizes individual carrier ticketing policies and EDIFACT messaging capabilities as a service to travel agencies.

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Carrier Support

Contact Us

Monday - Friday 9 am - 8 pm ET
Phone 1-855-816-8007
Fax 1-703-816-8088
chd@arccorp.com

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