Fraud Prevention

Fraud Prevention

ARC analyzes the latest fraud schemes to the travel industry, providing businesses with a variety of resources to recognize and prevent fraud.

Protect Your Business from Fraud


Stay current on the latest social engineering, corporate booking, EDU and ownership change schemes fraudsters are employing.

Best Practices

By establishing best practices, new and veteran agents can more easily identify fraud schemes and ultimately protect their businesses.

Free Internet Tools

By using free sites to verify information provided by new customers, many businesses can avoid becoming victims of fraud.


ARC works with a number of partners in fraud prevention to ensure the safety of your business.


ARC provides an updated list of some of the top convicted fraudsters, what they've been charged for, and their sentencings.

Digitally Altered Images

Fraudsters are adept at altering identification and credit cards. Know what to look for in digitally altered images before being taken advantage of.


View a series of dynamic webinars on fraud prevention with presenters from law enforcement, the private sector and ARC.

FRAUD ALERT: Cybercrime is on the Rise | Phishing Email Schemes Continue

The agency community continues to be targeted by cybercriminals through phishing emails, which appear to be from various organizations across all business sectors, including GDS. These emails entice agents to click on an embedded link and enter their login credentials.

No service provider should request login credentials through email. If you receive such a request, it is essential to validate it with your service provider.

Fraudsters can manipulate your reservation systems and cause financial harm to your agency if they compromise your credentials. It is critical to train your staff to avoid entering their login credentials into any links provided in emails and to be vigilant and suspicious of any webpage requesting authorization.

Safeguard your IT environment by implementing policies and procedures such as updating passwords and login credentials every 30-90 days and validating email senders and hyperlinks before clicking and engaging (i.e., opening, forwarding and replying to emails).

Please contact your service providers or email ARC at if you need assistance.

Visit our on-demand webinar page to view the latest fraud awareness videos.

The Latest Fraud Awareness Webinar

Industry experts provide insights into emerging fraud trends and the actual cost of fraud. Visit our on-demand webinar page for more presentations.