Fraud On-Demand Webinars

Fraud Prevention

Fraud On-Demand Webinars

View a series of dynamic webinars on fraud prevention with presenters from law enforcement, the private sector and ARC.

Hear directly from Delta Air Lines on how your agency can avoid the most common errors that result in debit memos: refunds, exchanges and voids.

As fraudsters become more sophisticated, travel agents face the increasingly challenging task of keeping them at bay. Agents need better tools, smarter technology and more powerful security to protect their businesses and their customers.

This past year has seen a significant increase in airline and hotel bookings made with compromised credit cards, representing an annual loss of over $4 billion to the airline and hospitality industries.

Cybercriminals are hunting for valuable information, and the travel industry has just what they want: passports, credit cards and travel dates — as well as reservation and ticketing access.

As payment card companies evolve to meet the changing needs of the travel industry, procedures around card acceptance, fraud management tools, and chargeback guidelines also change.

Debit memos are a pain point for travel agencies, and with chargebacks on the rise, debit memos have become increasingly complex and time-consuming to handle.

Security is critical for maintaining customer trust. By ensuring compliance with Payment Card Industry (PCI) Data Security Standards and other industry standards, travel agencies can be confident that their customers’ sensitive data is handled safely.

With high sales volume, online platforms and card-not-present transactions, online travel agencies (OTAs) are prime targets for fraudsters, putting them at elevated risk.

The air travel industry faces a unique set of e-commerce fraud challenges, including — but not limited to — last-minute bookings, tight margins, high false decline rates and a high-value, time-sensitive product that’s nearly impossible to recover.

Fraudulent transactions and their associated losses total approximately a billion dollars per year in the travel industry. This webinar will take a deep dive into the cost of fraud to travel agencies.

View the kickoff webinar for ARC’s Fraud Awareness Month 2018 and learn about the leading fraud schemes impacting travel agents.