Travel Agency Support & Training

Support & Training

Resources for Agencies

ARC provides agencies with tools, training and answers to frequently asked questions.

ARC Specialist Training & Certification

The ARC Specialist Training and Certification Program provides travel agents with training, an examination and certification to become an ARC Specialist (AS).

ARC Specialist Training & Certification

IATA Travel & Tourism Diploma Courses

IATA, in partnership with the Airlines Reporting Corporation (ARC), is now offering their globally recognized Travel and Tourism Diploma courses to new and existing ARC, IATA and IATAN travel professionals in the U.S.

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Custom Training

ARC wants to ensure that all agents are getting the training they need and that will benefit them the most. We are fully dedicated to working with you to develop curriculum which specifically meets your individual, group or your entire agency’s needs.

Custom Training
Self-Paced Training

Knowledge Center

ARC is committed to your learning. Through our self-paced knowledge center, we want you to have the information that you require to answer your questions regarding ARC’s tools, processes and service to learn more.


Our Most Requested Resources

ARC Check provides an easy, quick way to check a travel agency's participation status within ARC.

The ARA addresses how agents report and settle ARC traffic documents through the ARC settlement plan.

This contains operational requirements from ARC, and rules and instructions supplied by airlines.

This catalog allows agencies to view and print a variety of forms associated with ARC's Agency Accreditation program.

Download the ARC Accreditation Mark and display it on your website, business cards, stationery and other business documents.

Display the ARC Verified Travel Consultant mark to your clients, travel suppliers and other industry organizations.

Learn about the role of Global Distribution Systems (GDSs) and the most common GDSs in the travel industry.

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Agency Support

Contact Us

Monday and Tuesday 9 am - 9 pm ET
Wednesday - Friday 9 am - 7:30 pm ET
Phone 1-855-816-8003
Fax 1-703-816-8039

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