US Travel Agency Air Ticket Sales Continue to Decline in April

2020 News Releases

US Travel Agency Air Ticket Sales Continue to Decline in April

Impact of COVID-19 Pandemic Persists

ARLINGTON, Va. – May 20, 2020 Airlines Reporting Corp. (ARC) today released data showing that ARC-accredited travel agencies experienced a 107% year-over-year decrease in air ticket sales during April. The consolidated dollar value of tickets transacted by agencies last month totaled -$648 million – resulting from increased refunds and reduced travel bookings – compared to $9 billion in April 2019.*

Passenger trips reflected the broader trend, with the total number of trips settled by ARC in April down 92% YOY, from 27,721,471 to 2,175,762. U.S. domestic trips decreased 92% YOY to 1.46 million, while international trips numbered 711,992, a 93% decrease YOY. The average U.S. round-trip ticket price decreased from $499 in 2019 to $336 in April 2020.

Month over month, April 2020 results show:

  • A 150% decline in net sales, from $1.3 billion to -$648 million;
  • An 80% decrease in number of passenger trips; and
  • An 80% decline in U.S. domestic trips and 81% decline in international trips.

Electronic Miscellaneous Document (EMD)** sales showed a decrease YOY as well, down 90% to $845,441. EMD transaction volume also decreased 90% YOY in April 2020, totaling 11,295.

More detailed information is available on ARC’s website.


ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company that possesses the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights representing 490 airlines and 230 countries and territories. Our solutions and expertise strengthen economies and enrich lives by connecting stakeholders across the travel ecosystem. For more information, visit

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Randy Spoon