KM Malta Airlines Joins ARC, Replacing Air Malta

Effective immediately, KM Malta Airlines Limited (KM/643) will join ARC as a participating airline, assuming the KM/643 IATA airline code previously assigned to Air Malta p.l.c.

KM Malta Airlines, the new Maltese national airline, was incorporated by the Government of Malta in November 2023.  As of March 31, 2024, the airline will operate international scheduled flights between Malta and several international destinations within Europe. KM Malta Airlines operates Airbus aircraft (A320 and A320neo)

KM Malta Airlines has elected the General Concurrence method of agent appointment, whereby ARC automatically appoints all current (and hereafter approved) ARC-accredited agency locations.  In addition to cash, KM Malta Airlines will accept the following credit card forms of payment: American Express, Diners Club, Discover, Mastercard and Visa.

For inquiries, contact the office listed below:

KM Malta Airlines Limited

Level 2, SkyParks Business Centre

Malta International Airport

Luqa. LQA4000

MALTA

Telephone: +356 21356000


KM Malta Airlines Payment Updates

Effective with sales issued on Monday, April 01, 2024 (PED 04/07/24), KM Malta Airlines (KM/643) will begin accepting Diners Club and Discover as forms of payment through ARC.


2024 Quarterly Transaction Fees – First Quarter

Agencies with less than 1,000 transactions per quarter will not be assessed transaction fees. A separate debit representing this fee will be drawn against the applicable ARC-designated bank accounts on or after April 18, 2024. Only one draft will be issued for consolidated drafting agencies. 

If you have not done so already, every agency must contact your bank representative and add ARC’s Company ID 9521367276.  

Number of Transactions per Quarter 

Price per Transaction 

Tier 1 

1,000 – 2,224,999 

$0.014 

Tier 2 

2,225,000 – 5,999,999 

$0.013 

Tier 3 

6,000,000 or more 

$0.012 

ARC will notify travel agencies in an email to the primary administrator or operational contact on the account before each quarterly draft. For consolidated drafting agencies, only one draft will be assessed for all ARC-accredited locations. 

Please note: There is a $25 nonrefundable fee for all returned drafts. 

If you have any questions, please contact ARC’s Customer Care Center at 855-816-8003.


Reasonable Care Resource Guide

To  assist  agents in meeting the security readiness requirements, we've created the  ARC Reasonable Care Reference Guide.  

For  additional  information, please explore our  fraud resources page. You can also find fraud webinars on the  on-demand web page. 


NEW FRAUD ALERT: Additional Emails Impersonating Sabre

A fraudster continues to send phishing emails to the travel agency community, falsely claiming to be from Sabre. The phishing email entices the recipient to click the green “Sign-In” link and input the user’s GDS login credentials.

A screenshot of a black email

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Ensure all staff, contractors and outside agents with ticket issuing capability know the phishing emails and the need to safeguard their GDS login credentials.

GDS providers will never ask agents to log into their system through a link in an email.

Always log into your GDS through bookmarks in your browser, not through an email link.

Visit the ARC website for more information on unauthorized ticketing and additional fraud schemes targeting the agency community. Please view our  Cybersecurity Guide  and  on-demand webinars for additional resources.

ARC’s revenue integrity team is here for fraud-related support. If you suspect you have been a victim of fraud, contact ARC immediately by  calling 855-358-0393  or emailing  stopfraud@arccorp.com. We also offer  after-hours and weekend support.


Tip of the Week: Resetting  Your  My ARC  Password

You can easily reset your own My ARC password in a simple, fast and secure way. On the login page,  select  the “Forgot Password?” link and follow the steps listed below.

  • Enter your username and email address, and then select “Continue.”

  • On the next page, complete the security questions or scroll down and select “Reset your password by email.”

  • You will receive an email with a link to create a new password.