ARC is proud to announce that it has acquired a majority interest in nuTravel, a company that builds custom and integrated booking, loyalty management and e-commerce platforms for the global airline industry.
As travelers increasingly use a variety of platforms and providers to shop, buy and service their air travel, ARC seeks to create an environment of greater transparency, efficiency and collaboration across the global air travel community. By connecting the travel manager, the travel agency and the airline in a more transparent environment, ARC and its partners will create a robust, omnichannel ecosystem that connects today's disparate, channel-exclusive environments.
“ARC is on a fast track to help airlines and travel managers provide their travelers the streamlined, simple and consistent shopping experience they expect, regardless of their purchasing method,” said ARC’s President and CEO, Mike Premo. “nuTravel’s innovative technology and solutions are a perfect complement to bringing ARC’s omnichannel strategic vision to life.”
ARC is on a fast track to help airlines and travel managers provide their travelers the streamlined, simple and consistent shopping experience they expect, regardless of their purchasing method.
Mike Premo, President & CEO, ARC
Several of nuTravel’s capabilities align with ARC’s vision for the future of omnichannel retailing: corporate registration, traveler enrollment, travel policy application, data reporting and distribution, as well as direct integration with airlines’ CRM systems.
ARC’s long-term vision for omnichannel retailing is to enable travelers to buy anywhere and receive service anywhere. As air travel retailing becomes increasingly customized and complex, ARC is committed to providing travel agencies, travel management companies and travel managers with the tools they need to manage traveler data, fulfill duty of care and provide exceptional experiences for their travelers.
ARC’s vision for omnichannel retailing is to enable travelers to buy anywhere and receive service anywhere.
nuTravel Co-Founder, President and CEO Carmine Carpanzano commented, “nuTravel has been at the forefront of corporate online retailing for airlines since 2012. ARC’s investment in our company and partnership — coupled with the strength and talents of our team — will accelerate our research and development, product innovations and continued enhancement of our software. The nuTravel team is excited to partner with ARC to offer airlines flexible retailing solutions that support their distribution strategies and to help further ARC’s strategic goals.”
nuTravel will be an independent subsidiary of ARC, sustaining its focus on innovation and delivering excellence for airlines serving corporate travelers. The nuTravel board of directors will consist of two members from nuTravel’s management team, ARC’s COO Lauri Reishus and CIO Dickie Oliver, and Dave Hilfman, airline industry icon and former senior vice president of worldwide sales at United Airlines.
“I am very excited to be named to the board of such a pioneering technology company,” said Hilfman. “There is tremendous power in the combination of nuTravel’s leading technology platform with ARC’s settlement, data and emerging airline retailing solution suite. The robust technical capabilities of the nuTravel team, coupled with the diverse experience and expertise of the board, will help sustain the company’s vision of becoming a major technology player. I look forward to working with nuTravel as we begin another new decade of successes.”