In our continuous efforts to ensure the security and privacy of our users, we are excited to announce the introduction of multi-factor authentication (MFA). We are implementing the first quarter of 2025.
MFA adds an extra layer of security to your accounts by requiring multiple forms of verification before granting access. This additional step significantly reduces the risk of unauthorized users and safeguards your personal information and confidential data.
Multi-factor authentication will provide:
We understand that transitioning to multi-factor authentication may require some adjustment, but we believe that the added security benefits far outweigh any inconvenience. We are committed to providing you with the necessary support and resources to ensure a smooth transition.
As we prepare for the implementation, we will share future updates on progress and launch date instructions on how to set up and use MFA.
Thank you for your continued trust and cooperation as we work to strengthen the security of our systems. If you have any questions, please contact our Customer Care Center at 855-816-8003 or ccchelp@arccorp.com.
We are excited to announce that we’ve made some important updates to My ARC to enhance your experience. These changes are designed to help you find what you need faster and streamline your daily tasks.
What’s New in My ARC:
Streamlined Navigation: We've updated the page navigation bar to improve your experienceand help you find what you need.
Resources: We’ve improved access to helpful documents and web pages that will help you use ARC products more efficiently.
Training: You will find all ARC training resources directly from the navigation bar, including our new Agent Required Training, Self-Paced Training, and more.
Communications: The latest updates from ARC, including industry news and fraud alerts.
Quick Links: The My ARC resource menu has been renamed to Quick Links. This section now provides direct navigation to the most frequently used areas of ARC, allowing you to access essential tools and features more quickly.
We are committed to making My ARC as efficient and user-friendly as possible. These updates are part of our ongoing efforts to improve your experience with us.
If you have any questions or need assistance navigating the new layout, our Customer Care team is here to help answer them and guide you through the transition. Reach out to us at 1-855-816-8003 or ccchelp@arccorp.com
Thank you for choosing My ARC!
Monday-Tuesday 9 a.m. - 9 p.m. ET
Wednesday-Friday 9 a.m. - 7:30 p.m. ET
Phone 1-855-816-8003
Fax 1-703-816-8088
Check out the training and support resources to answer your questions. Agency Training is availabe in addition to Airline Training for our customers.