Agencies with less than 1,000 transactions per quarter will not be assessed transaction fees. A separate debit representing this fee will be drawn against the applicable ARC-designated bank accounts on or after October 19, 2023. Only one draft will be issued for consolidated drafting agencies.
If you have not done so already, every agency must contact your bank representative and add ARC’s Company ID 9521367276.
|
|
Number of Transactions per Quarter |
Price per Transaction |
|
Tier 1 |
1,000 – 2,224,999 |
$0.013 |
|
Tier 2 |
2,225,000 – 5,999,999 |
$0.012 |
|
Tier 3 |
6,000,000 or more |
$0.011 |
ARC will notify travel agencies in an email to the primary administrator or operational contact on the account before each quarterly draft. For consolidated drafting agencies, only one draft will be assessed for all ARC-accredited locations.
Please note: There is a $25 nonrefundable fee for all returned drafts.
If you have any questions, please contact ARC’s Customer Care Center at 855-816-8003.
If you forgot to include a penalty or change fee when you issued an exchange or refund in your GDS, manually enter the penalty amount in the “Admin/Penalty” field in IAR. This field appears on both the Exchange Support and Refund Details screens.
Any change fee or penalty applicable in a GDS-issued exchange or refund is sent to ARC with a tax code of "CP." IAR recognizes this CP code as a Cancellation Penalty/Reissue Fee and automatically moves the associated amount to the Admin/Penalty field.
Although CP is a valid code when received from a GDS, IAR will not allow the manual entry of CP as a tax code. Any attempt to manually enter CP as a tax in IAR will result in an error: "ERROR – Invalid Tax Code." The taxes that appear or are entered in the Exchange Support and Refund Details screens should only include the unused values from the original sale.
Please use only the Admin/Penalty field in IAR when you need to manually enter a penalty that was not included at the time of exchange or refund in your GDS.