Beginning tomorrow, January 14, 2025, ARC will move the deadline for authorizing weekly sales reports to 1:59 p.m. ET, excluding Monday and Tuesday holiday weeks. This change will allow faster processing of settled data to help you better serve your customers.
Preparing for the Change
We understand that adapting to new processes can take time. Currently, more than 85% of weekly settlement reports are already submitted by the 1:59 p.m. ET deadline.
To support the transition, a few tips to help are:
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Daily Reconciliation: Reconciling your sales reports daily reduces the time spent correcting errors at the end of the week.
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Exchange Transactions: Ensure any residual value MCO/EMD is properly linked to the primary exchange to avoid imbalances during settlement.
Be advised to maintain the integrity and accuracy of locked-down data during processing, there will be a brief restriction in place. During this time, you will not be able to void or modify transactions while locked-down transactions are being processed.
You will still be able to access IAR and view transaction details. The system will display a message indicating the restriction when IAR processes locked-down transactions, particularly at 2 p.m. ET on Tuesday. Once the restriction is lifted, IAR will resume normal operations.
Our expedited reporting webpage offers more best practices, a recap webinar, and tips to help with the transition.
Our Customer Care team is here to help answer any questions and guide you through the transition. You can reach us at 1-855-816-8003 or ccchelp@arccorp.com.
ARC’s offices will be closed on Monday, January 20, 2025, in observance of Martin Luther King Jr. Day.
Holiday Ticket Modification/Voiding Schedule
The GDS void/IAR reconciliation dates for tickets issued from Friday, January 17, 2025, to Sunday, January 19, 2025, will be extended until Tuesday, January 21, 2025.
Sales Report Submission
Weekly sales reports for PED 01/19/25 must be authorized by 1:59 p.m. EST on Wednesday, January 22, 2025.
The ARC 2025 Holiday Schedule is now available. You may access it from My ARC, under “Quick Links” by clicking the “2025 Holiday Schedule” link.
The 2025 ARC Holiday Schedule presents the holidays observed by ARC, effective January 1, 2025. The schedule reflects the impacts of the following:
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GDS-issued transactions
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GDS/IAR void and IAR modification extension dates
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ARC Report PED and ARC Report due dates
It is very important for every agency to have a My ARC Primary Administrator (PA). The main responsibility for the PA is to handle administrative functions for My ARC, including:
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Edit user profiles
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Grant & revoke tool access
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Set My ARC account status
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Grant & revoke My ARC admin access
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Reset passwords
To add or re-designate a PA, please use the “Re-designation Form for Travel Professionals” (Form 245).