Beginning tomorrow, January 14, 2025, ARC will move the deadline for authorizing weekly sales reports to 1:59 p.m. ET, excluding Monday and Tuesday holiday weeks. This change will allow faster processing of settled data to help you better serve your customers.
Preparing for the Change
We understand that adapting to new processes can take time. Currently, more than 85% of weekly settlement reports are already submitted by the 1:59 p.m. ET deadline.
To support the transition, a few tips to help are:
Daily Reconciliation: Reconciling your sales reports daily reduces the time spent correcting errors at the end of the week.
Exchange Transactions: Ensure any residual value MCO/EMD is properly linked to the primary exchange to avoid imbalances during settlement.
Be advised to maintain the integrity and accuracy of locked-down data during processing, there will be a brief restriction in place. During this time, you will not be able to void or modify transactions while locked-down transactions are being processed.
You will still be able to access IAR and view transaction details. The system will display a message indicating the restriction when IAR processes locked-down transactions, particularly at 2 p.m. ET on Tuesday. Once the restriction is lifted, IAR will resume normal operations.
Our expedited reporting webpage offers more best practices, a recap webinar, and tips to help with the transition.
Our Customer Care team is here to help answer any questions and guide you through the transition. You can reach us at 1-855-816-8003 or ccchelp@arccorp.com.
Monday-Tuesday 9 a.m. - 9 p.m. ET
Wednesday-Friday 9 a.m. - 7:30 p.m. ET
Phone 1-855-816-8003
Fax 1-703-816-8088
Check out the training and support resources to answer your questions. Agency Training is availabe in addition to Airline Training for our customers.